F.A.Q

Q: How did you find your style?

I see images in everything. As I was playing around with water colours I decided to pour spill some, let them dry and see what happens. I saw a clear image and decided to trace it with a pencil, the next day i tried the same thing and magical creature and figures appeared, this is how I've discovered my colour technique.  
I started painting when I was 26 while I was going through an emotional storm as a means to express and release, I used to sit every day and allow my feelings to spill onto the paper, the charcoal images evoked difficult emotions and weren’t easy to look at as they reflected back what I felt, yet this was a powerful way to connect to my unspoken vulnerable emotions, to what was lying underneath and just wanted to be seen.


Q: Do you use archival, environmentally friendly materials?

I use 100% cotton rag acid-free paper that features a smooth natural white finish and 300gsm paper weight for prints. Most originals are painted on cellulose-cold pressed, acid free paper, between 120-300gsm (depending on the painting). Your prints will feature smooth tonal transitions and vibrant colour that makes the artwork pop off the paper.


Q: What painting materials do you use?

I've been using Winsor & Newton watercolours and their watercolour markers as well. I have a modest set of colours as I love to combine and create. For Pencils I use Daler-Rowney Artists' Watercolour Pencils. For Charcoal I use the Artist Willow Chracoal ,and Vine and Compressed Charcoal as well.

I use many different brushes for acrylics mainly Galeria brushes as well as a few other synthetic brushes and for the watercolour painting I hardly use any brush at all as I allow the paint to pour and draw from whatever shape comes up.

Lately have been working with Daler-Rowney's Langton Prestige Watercolour Paper, I have used Canson Montval Aquarelle, cold-pressed and several other Sketchbooks as I like trying out different papers.


Q: Does your print come with a certificate of authenticity?

 

Prints are each stamped, signed and dated.


Q: Do you help customers with the selection of frames for your artwork?

It's all about harmony: the right balance between the image and the frame. I have a variety of recommended frames that go with the style of my artwork, I can offer you some options and help you find the perfect frame for you! For more information, please contact me here.


Q: What are the print size available?

All prints include at least one inch of white border, sizes range from the smallest available print at 7x10 inches to the largest at 18x24 inches. Larger print sizes available upon request, please email me at: meipaintings@gmail.com to inquire.


Q: How are the prints packaged?

Prints are packaged flat. They are wrapped in a protective sleeve and sealed inside to prevent any damage to the printed area, they are then secured between flat cardboard.


Q: Do you accept commissioned projects?

Yes. Custom commission works require a 20% deposit on booking and full payment due on completion (prior to shipping). I will package & ship the artwork (at buyer’s expense) once full payment has been received. Please email me for further information.


Q: If you print limited editions of your originals, what is the size of the edition?

My limited edition print is a 250 print run and is usually mentioned in the description of item(s).


Q: Do you have a return policy?

I hope you are ecstatic with your order. However if you are not entirely satisfied you may return or exchange your item(s). Please send any concerns regarding prints to meipaintings@gmail.com and it will be considered on a case by case basis. In case of return, please place items in their original packaging and ensure that the outer box and mailing bag is completely sealed. The goods must be returned to us in the same condition they were in when delivered to you. We are not liable to refund you if the item(s) is returned to us are in a different state than they were shipped to you.


Q: What shipping options do you offer?

Once your order has been confirmed, the item(s) will be sent to you after payment has been received. Shipping is included in the price, and personal delivery is available also depending on your location.
The shipping options for prints are as follows, please notice that orders can take between 1-8 weeks till final delivery depending on country:
Worldwide:   1-8 weeks, limited tracking
USA & Canada:   7-14 business days with tracking

Please notice that tracking is included for original art orders.
Transit times are not guaranteed and may vary. In case you need your order by a specific date, please contact me at meipaintings@gmail.com


Q: What if my order is damaged in transit?

We do our very best to make sure item(s) are well protected during transit. However if by any chance your order was damaged in transit, please contact me as soon as possible and include some photos of the damage to the product. I would be more than happy to replace your item(s).


Q: What are the payment options?

Payments can be made via Paypal - which includes Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute. You do not need to have a Paypal account to pay by Paypal. Bank transfer can be an option as well, please inquire here for more information. Please notice that prices include shipment, and personal delivery is available based on location


 

If you have questions you do not see here, feel free to email me here, I'm happy to help!